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Support Options
The ThinkREG Registration Group provides U.S. based phone support during the hours of 9am-5pm PST and next business day e-mail support.
Extended Support options
Coast to coast extended hours 6am-6pm PST
Full time 24/7 support
Incident based support
Training
While we strive to make our products as intuitive as possible, free training is available on the following topics:
System administration
First time set up
Advanced features
Advanced Professional Services
The following services are also available on request:
Have our staff build your events
Training in your offices
Custom website development
Please contact your Account Manager for pricing and availability.
Service Level Agreements
We offer Service Level Agreements with guarantees of 99.99% uptime.
